What if a guest has trouble accessing my home?

We provide guests with the check-in details via the platform, email and SMS leading up to the check-in. In the unlikely event that the guest has trouble getting into the home, we have guest services available 24/7 to help talk them through it.

Can I communicate with my guests?

In order to ensure we provide consistent information to your guests, we ask that all communication goes through Houst. Your listing is hosted on Houst’s Airbnb account and our 24/7 guest experience team is available to respond to any and all guest queries via message or phone call. If you ever want to relay a specific message to one of your guests, please let us know and we’ll get in touch with them on your behalf.

How quickly do you respond to guests?

As a general rule, we aim to respond to guests within 1 hour during business hours. This can be slightly delayed in the morning as we deal with enquiries received during the previous night. We also have on-call team members to help with any urgent guest matters outside of normal hours.

What ongoing costs will I have?

15% (plus VAT/GST) of your total income goes to Airbnb. We charge our management fee (plus VAT/GST) on your gross platform earnings. This includes the booked nights and the cleaning fee.

How quickly can you list my property?

We can have your property up and running in under a week. The amount of time it takes to list your property will depend on how quickly you can provide us with key information. If you’re committed to the process, it’ll take no time at all.

How do you screen potential guests?

There are three key steps to our guest vetting process. Firstly, we always use official ID verification software to check that your guests are genuine. If the booking is taken through Airbnb, this is done through Airbnb’s own verification process. If the booking is through another platform, we use a third-party verification platform - giving you peace of mind (and more bookings!) when listing on multiple platforms. Secondly, we use an application programming interface when taking payments from guests, allowing us to automatically identify any fraudulent activity. And lastly, our expert team is trained in identifying potential red flags. Our pros manually cross-reference guest details to triple-check a potential guest is genuine before accepting a booking.

Turn Your Chester Property into an Airbnb Goldmine with Houst's Expert

In the heart of Chester, a city rich in history and boasting a blend of medieval and modern charm, lies a burgeoning opportunity for Airbnb rentals. With an ever-growing demand for short-term accommodations, now is the perfect time for property owners to venture into Airbnb management. Your ideal partner for this profitable journey? Houst, the expert in Airbnb property management. Here’s why teaming up with Houst is your key to Airbnb rental success in Chester.

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Chester: A Magnet for Tourists and a Hotspot for Airbnb

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Known for its Roman heritage and iconic landmarks such as the Chester Cathedral and Britain’s largest Roman Amphitheatre, Chester is a city that beckons exploration. The city's lively dining and shopping scene adds to its allure, making it a year-round tourist destination. With such a constant influx of travellers, Chester is ripe for Airbnb investments, offering property owners the chance for steady and lucrative returns.

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Why Choose Houst for Airbnb Management in Chester?

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Unmatched Local Expertise

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Houst’s intimate knowledge of Chester’s property market allows your listing to stand out and attract a consistent stream of guests. This ensures that your property not only reaches but exceeds its fullest potential.

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Data-Driven Pricing Strategies

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Houst utilizes market analytics to implement dynamic pricing strategies, tailored specifically for Chester's unique market conditions. This approach maximises your return on investment, ensuring that you get the most out of your property.

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Exceptional Cleaning and Safety Standards

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In collaboration with Airbnb-certified cleaners in Chester, Houst maintains exceptional cleaning standards. This ensures your property is always ready to welcome guests and adheres to the highest safety protocols.

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24/7 Guest Support

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Our dedicated team is available around the clock to assist guests, providing them with a seamless and enjoyable experience. This commitment to excellent customer service leads to glowing reviews, enhancing your property’s reputation and desirability.

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All-Inclusive Management Services

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From crafting the perfect listing and vetting guests to regular maintenance and financial reporting, Houst offers a comprehensive solution. We take the stress out of Airbnb management, allowing you to enjoy the financial rewards with none of the hassle.

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Find out how much your can earn in Chester

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Your Next Step in Airbnb Success with Houst

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In the thriving Airbnb market of Chester, the right partner can make all the difference. With Houst's expertise and commitment to excellence, you have the golden opportunity to transform your property into a high-performing asset. Enjoy unmatched returns, impeccable services, and the peace of mind that comes with trusting the best in the business. Are you ready to turn potential into profit? Dive into the rewarding world of Airbnb in Chester and let Houst guide you every step of the way. Contact us today and embark on a journey of success and unparalleled profitability.

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For inquiries or to start your short-term rentals journey in Chester with Houst, don’t hesitate to get in touch.

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Turn Your Chester Property into an Airbnb Goldmine with Houst's Expert Management

About Houst

Chester: A Magnet for Tourists and a Hotspot for Airbnb