A Strong Partnership Built on Trust and Innovation

‍

“Okay, so I'm Matthew. This is David. We are the host partners for Ireland. We've been colleagues and friends for the last 10 years.”

‍

David and Mathew share a deep-rooted friendship and professional collaboration, which has been instrumental in their success. Their journey into short-let property management opened their eyes to the vast opportunities in the industry.

‍

“It’s just really completely reframed for me how big the industry really is.”

‍

The Challenges

‍

Like many new entrants in the short-let market, David and Mathew faced significant hurdles early on, including:

‍

• Maximising host commercial performance.
• Establishing a reliable cleaning and maintenance network.
• Competing in an ever-evolving and fast-paced short-term rental market.

‍

Determined to provide exceptional experiences for both hosts and guests, they sought a partner with the knowledge and infrastructure to help them scale effectively.

‍

‍

How Houst Helped

‍

“What Houst really stood out on was the mindset of change that they had. You want to be partnered up with people who were on the frontier of the domain and of the industry.”

‍

Partnering with Houst gave David and Mathew access to an industry-leading support system, allowing them to streamline their operations and focus on growing their portfolio. Houst’s tech-enabled services included:

‍

• Professional Cleaning & Maintenance – Ensuring properties remained in top condition for every guest.
• Optimised Pricing Strategy – Dynamic pricing tools helped maximise their average daily rates (ADRs).
• Seamless Guest Communication & Check-in – A 24/7 support team handled all guest interactions.

‍

With Houst’s established systems in place, David and Mathew were able to shift their focus towards business expansion rather than getting stuck in day-to-day operational tasks.

‍

Deep Local Connection

‍

“I get to go into some of these properties that I used to drive by as a kid with my family in the car, you know, and being welcomed into people's homes. That's a part of the job that I really, really enjoy.”

‍

Their personal connection to Dublin adds a unique touch to their management style. Understanding the local market inside out enables them to tailor their services to meet both guest and host expectations perfectly.

‍

Rapid Growth & Impressive Results

‍

“Initially, we were getting two or three bookings a day. Now we're up to two or three an hour.”

‍

In just eight months, David and Mathew scaled their business from five properties to an incredible 60 properties, achieving outstanding revenue growth:

‍

“We've been able to move the dial very, very fast and make quick and fast reactions without feeling we have to go back and check in with HQ. And for me, that's a real partnership.”

‍

How Houst’s Services Made the Difference

‍

David and Mathew attribute much of their success to the robust support they received from Houst:

‍

• Streamlined Guest Management: “Managing guest queries pre-booking and beyond… Having a professional, consistent system in place is invaluable.”
• Brand Leverage: “Rather than competing against established brands, we were able to align with Houst and benefit from their reputation and reach.”

‍

Looking Ahead

‍

“This market is very real. It's not going anywhere. It’s ripe for growth, ripe for a growth mindset, ripe for disruption in different levels of customer experience. So, yeah, two feet in.”

‍

With an efficient cleaning and maintenance operation in place and ambitious expansion plans on the horizon, David and Mathew have firmly positioned themselves as key players in the Airbnb market. Their partnership with Houst has not only enabled them to scale quickly but also demonstrated how leveraging expert support can fuel long-term success in a competitive industry.

‍

If you’re looking to grow your short-let business without the hassle, Houst is the partner that can make it happen.