Heard about OccuMax® pricing?
You can earn up to 30% more with our unique pricing strategy. Developed from managing over 350,000 bookings, it runs entirely within local regulations and has already earned our hosts over £112 Million.
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FIND OUT MOREYou can earn up to 30% more with our unique pricing strategy. Developed from managing over 350,000 bookings, it runs entirely within local regulations and has already earned our hosts over £112 Million.
We're helping homeowners make more of their property. Unlock your potential by opening your doors to guests - host more, earn more, do more.
With many services and solutions it's easy to get overwhelmed while managing your property for short-lets. Here we answer all questions in one place so you can rest easy.
We'll increase your occupancy and the price you can charge with professional photography.
We won’t charge you an additional fee - it's all part of our service. If you join us as a full-time host, we’ll provide photography and lockbox installation free of charge. For our flexible hosts, there is an £150 onboarding fee for photography and lockbox installation.
Our listings usually consist of around 15 to 30 photos. Quality above quantity is our top priority when uploading room images. Depending on the size of your property, we’ll take as many photographs as necessary to showcase your home. We want to give potential guests a sense of your space without overwhelming them. So, although Airbnb allows a maximum of 100 photographs to be uploaded, we’ll select two to four shots of each room. We’ll perfect the best photographs using professional editing software, and our expert team will choose the stand-out cover image.
The first 5 photos are the most important, perhaps even the 'make it or break it' moment for users viewing your listing. These appear before your potential guests click into your listing's full photo collection. They're the sneak peek into your Airbnb’s unique personality, so we’ll make sure to showcase your property’s best features first.
Yes, Airbnb allows photographs taken by any professional service to be used on their platform. We’ve listed over 6,000 properties with our expert photography team.
To help attract the right guests for your property and increase the number of bookings, we'll setup and write your listings on multiple platforms. We've got data from thousands of properties so we know what works best.
We can have your property up and running in under a week. The amount of time it takes to list your property will depend on how quickly you can provide us with key information. If you’re committed to the process, it’ll take no time at all.
Of course - you know your property better than anyone else! We’ll work closely with you to get the information we need to create a perfect listing for potential guests. You’ll be in touch with our onboarding team whilst we create your listing, and you can easily upload information about your rental property via our host dashboard.
The websites we list your property on will vary, depending on the length of let you’d like to advertise your property for. Our lettings strategy combines short-term, medium-term and long-term lets, to maximise your revenue.
You’ll be able to discuss with your account manager which durations you’d like to let your property for, and you’ll also be able to update your preferences via our digital host dashboard. If you’d rather keep your property off a certain platform, just let us know.
We use the following booking websites for our short-term listings: Airbnb, Booking.com, Vrbo, and Expedia.For longer lets, we can list your property on the following websites: Zoopla, HomeLike, RightMove, Spotahome, Morning Croissant, CityLets, NestPicks, and UniPlaces.
Without a doubt! We’ll take care of listing your property on Airbnb (and other websites if you like) from start to finish.
We may require specific documents depending on the market in order to list your home with us. We do, however, expect your property to be fully compliant with all local health and safety regulations, as well as any government rules and regulations. We recommend that you contact your gas and electricity suppliers for an up-to-date safety inspection and that all fire and carbon monoxide alarms are operational before hosting.
If you’re ready to get started straight away, we’ll list your property within a week. Once your property is listed (and you’ve set your property’s availability), you’ll be able to accept your first booking. You’ll receive a payment following each guest check-out, rather than on a monthly basis.
A core part of the Houst difference is being able to increase how much you earn from your property. Behind every great pricing strategy is a lot of data and great human minds - we have both.
We can have your property up and running in under a week. The amount of time it takes to list yourWe pride ourselves on two key strategies - shown to increase our host’s earnings by up to 30%.
Firstly, we’ve developed our very own pricing software that takes into account city-wide occupancy rates, travel trends, property location, events, seasonality, competitor pricing, and other factors. Our data strategists ensure that your revenue is maximised all year round.
Secondly, we utilise multi-platform listing across a range of booking sites and combine short-lets with long-lets to maximise your earning potential. Did you know short-term rentals earn up to 3x more than traditional long-term rentals? You can enter your address into our calculator to get an earnings estimate. property will depend on how quickly you can provide us with key information. If you’re committed to the process, it’ll take no time at all.
You’ll be given access to your own personal host dashboard, which you can access online via your mobile or desktop. Your dashboard is updated in real-time and provides you with an in-depth overview of your listing and its performance.
Here, you’ll find all past and future bookings, an interactive calendar to show your property’s availability, and a timeline of your earnings. We’ll also log any invoices and payouts in the billing section of your dashboard, which can be exported into excel for easy management.
Our pricing analysts compare your property to an extensive list of stays in the area, both manually and using our smart pricing software. We’ll set the best price for your property relative to the market, taking amenities and listing characteristics into account.
Our algorithm factors in market-wide holiday rental fluctuations such as seasonality, major events, rental demand, and revenue growth. We know when major events are taking place nearby or if prices are unusually high, so we’ll automatically increase your nightly rate during these dates in line with the increased demand. We’ll also automatically adjust your nightly rate depending on how far away the booking is, increasing the likelihood of last minute bookings to ensure your property isn’t left empty.
A £300 referral bonus for you and Free Photography and Onboarding for your host friend. Follow link for details.
To maximise your bookings and revenue potential, we'll list your property on multiple platforms. Our platform means your calendar is synched across them all, while you enjoy great returns. We also use a strategy of short, medium and longer term lettings to help ensure occupancy all year round.
We can have your property up and running in under a week. The amount of time it takes to list your property will depend on how quickly you can provide us with key information. If you’re committed to the process, it’ll take no time at all.
Of course - you know your property better than anyone else! We’ll work closely with you to get the information we need to create a perfect listing for potential guests. You’ll be in touch with our onboarding team whilst we create your listing, and you can easily upload information about your rental property via our host dashboard.
The websites we list your property on will vary, depending on the length of let you’d like to advertise your property for. Our lettings strategy combines short-term, medium-term and long-term lets, to maximise your revenue.
You’ll be able to discuss with your account manager which durations you’d like to let your property for, and you’ll also be able to update your preferences via our digital host dashboard. If you’d rather keep your property off a certain platform, just let us know.
We use the following booking websites for our short-term listings: Airbnb, Booking.com, Vrbo, and Expedia.For longer lets, we can list your property on the following websites: Zoopla, HomeLike, RightMove, Spotahome, Morning Croissant, CityLets, NestPicks, and UniPlaces.
Without a doubt! We’ll take care of listing your property on Airbnb (and other websites if you like) from start to finish.
Your safety and the security of your property are our top priority. We screen all guests and, after hundreds of thousands of bookings, have also built up our own database of good and bad guests.
There are three key steps to our guest vetting process. Firstly, we always use official ID verification software to check that your guests are genuine. If the booking is taken through Airbnb, this is done through Airbnb’s own verification process. If the booking is through another platform, we use a third-party verification platform - giving you peace of mind (and more bookings!) when listing on multiple platforms.
Secondly, we use an application programming interface when taking payments from guests, allowing us to automatically identify any fraudulent activity.
And lastly, our expert team is trained in identifying potential red flags. Our pros manually cross-reference guest details to triple-check a potential guest is genuine before accepting a booking.
Easy self check-in is a top priority for guests and the Airbnb algorithm loves it too! So we provide a free lock box to all new hosts who join us.
If your property isn’t suited to a wall-mounted or railing lockbox, we offer a smart key exchange service. This service would usually cost just over £20 per month, but it’s covered by our pricing plan!
We use a secure, third-party, key exchange service, with over 4,000 key collection points open 24/7. We’ll send the key collection code and location to your guest in advance, so they can simply walk around the corner and collect their key.
We also track your key’s journey - so we’ll know whose hands it’s in at all times.
We use two different kinds of lockboxes, depending on whether we’re installing a wall-mounted or railing lockbox. The security of your home is our top priority, so we’ve made sure our lockboxes are secure.
1. For wall-mounted lockboxes, we use the Supra C500 Police Accredited KeySafe. Put through a series of demanding tests devised by security experts, this lockbox is as attack resistant as a domestic front door. As the name suggests, it's been officially police approved too!
2. For railings, we use the MasterLock 5414. Made by one of the most trusted security brands, this lockbox has a solid zinc body and a dual-locking system for additional security. These lockboxes are widely used by Britain’s NHS to access homes requiring social care.
To be completely safe, your keys are only tagged with a unique home code and we keep spares locked away in our office too. It’s also good to note that the lockboxes are almost always empty. Either your guests or our cleaners will have the keys - the lockbox is used only on changeover day.
Our self check-in process is easy. We provide guests with a mobile-friendly lockbox guide including: a map of the area, a step-by-step picture guide, written instructions, a diagram of how to open the lockbox, and a telephone number for our support team.
We’ll send the lockbox code via an online portal, which expires at the end of their reservation.
Guests always remember how good the sheets are! We provide hotel quality linen and a high-quality laundry service. Our housekeepers know all the perfect touches for an enjoyable guest stay.
We’ve built a transparent billings page so that you can keep track of all your incoming and outgoing payments via your host dashboard.
Our linen services are included in your payment plan - so you won’t need to pay anything extra. Likewise, the cleaning fee for our house-keeping services is covered by your guest. We’ll set the cleaning fee according to how many bedrooms you have, and whether additional beds (i.e. sofa beds) have been used.
If you’d like us to re-stock toiletries for you, we’ll take care of purchasing the items and placing them in the property - but the cost will be charged to your account. You’ll find an invoice for this on your host dashboard, so you’ll know exactly when you’ve been charged and what for.
Responding to guests as quickly as possible is the key to getting more bookings and maintaining a good reputation. Our teams respond 24/7/365 and trained to deal with all questions and issues both before and during stays.
Airbnb asks that hosts respond to guest messages and enquiries within 24 hours; the quicker the better.
If a guest requests to stay at your property, Airbnb gives you 24 hours to accept (or decline) the request before it expires. This means that a speedy response time is vital when it comes to accepting booking requests.. If you miss a request, Airbnb suggests you offer the potential guest a special offer, and ask them to re-send their booking request.
If a guest enquires about your property, Airbnb again asks hosts to respond within 24 hours. The difference here is that the enquire won’t expire, but a slow response will significantly reduce your response time rating. In turn, Airbnb openly states this will lower your property’s position in search results. Alongside this, a quick response means your potential guest is more likely to book as they’re already interested, but want more information first. Similarly, Airbnb advises that hosts can send a special offer to entice those enquiring, and also send a direct invitation to book.
Airbnb gives hosts both a response rate and a response time. Your response rate reflects the percentage of booking requests and enquiries you’ve responded to within 24 hours over the past 30 days.
Your response rate is most important, as it affects where your property ranks in search results and also impacts your super host status. Your response time is the average time it took you to respond to any messages over the last 30 days. If you respond to a message after 24 hours, your response time will increase. This doesn’t affect your search results as such, but may discourage potential guests from booking your stay. However, it’s handy to know that the time you take to respond to any follow-up messages from guests doesn’t impact your host response time.
Our housekeeping team take photographs between each guest stay and report on any maintenance items. If it's a small item, we'll fix it quickly. If it's something that needs repairing or replacing, such as washing machine, we can arrange this for you.
When you join us, we’ll ask you whether you’d like us to resolve maintenance issues immediately for you, or if you’d like to be contacted first. You can update this preference at any time via your digital dashboard, and you can also allocate a budget for various types of repairs.
If anything in your property needs repairing, our house-keeping team will alert us as soon as they notice the problem and provide photos. We’ll upload a report to your digital dashboard to keep you updated. Depending on your preference, we’ll either resolve the issue immediately for you or your support team will get in touch. If you’ve asked us to resolve any issues immediately but we can’t repair the problem within your allocated budget, we’ll get in touch to discuss your options.
If a guest damages your property, our house-keeping team will alert us as soon as they notice the problem and provide photos. We’ll contact the guest via the platform they booked through, and request they pay for the damages. If a guest declines to do so, we’ll raise the case with either AirCover or GuardHog, depending on the booking site.
Bookings through Airbnb are covered by AirCover, while other bookings are covered by our partners, GuardDog, and other local insurances.
We have thorough screening processes in place, so it’s unlikely that a guest will damage or steal from your property. However, if a guest does damage your property, our house-keeping team will alert us as soon as they notice the problem and provide photos.
We’ll contact the guest via the platform they booked through, and request they pay for the damages. If a guest declines to do so, we’ll raise the case with either AirCover or GuardHog (depending on the booking site). As long as the guest is liable under the insurance policy, you’ll be reimbursed.
Most standard home and landlord insurance won’t give you the cover you need for letting a property via Airbnb or other short-term rental websites. You’ll need to have a specialist short-term let insurance policy to ensure you’re fully protected.
